Product Lead for WorkMe Services

Growth | DKI Jakarta | Hybrid

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Responsibilities:

  • Operational Leadership & Efficiency

    • Oversee WorkMe’s business-to-business operations, ensuring efficiency and goal alignment.
    • Continuously improve processes to enhance productivity and performance.

  • Product Strategy & Development

    • Develop and execute a product strategy aligned with market needs and business goals.
    • Act as a Product Owner, collaborating with Product & Tech teams to enhance WorkMe services.
    • Lead product testing and ensure solutions meet client and operational needs.

  • Business Development & Client Relations

    • Drive sales strategies and build strong relationships with corporate clients and partners.
    • Ensure high client satisfaction through proactive engagement and retention initiatives.

  • Performance Analysis & Market Research

    • Analyze sales data, market trends, and client feedback to optimize WorkMe’s offerings.
    • Conduct competitive analysis to identify growth opportunities.

  • Team Leadership & Collaboration

    • Lead cross-functional teams, fostering a culture of innovation and collaboration.
    • Work closely with marketing and tech teams to align strategies and support product success.

Qualifications:
Experience & Expertise
    • Minimum 4 years of experience in operations, product management, business development, or a related field, preferably in B2B services.
    • Proven track record in leading cross-functional teams and driving operational efficiency.

  • Product & Market Knowledge

    • Strong understanding of product strategy, development, and user experience.
    • Familiarity with B2B mental health services, HR tech, or SaaS products is a plus.

  • Business Development & Client Management

    • Ability to build and maintain relationships with corporate clients and stakeholders.
    • Experience in sales strategy, client retention, and partnership development.

  • Analytical & Problem-Solving Skills

    • Strong ability to analyze data, market trends, and user feedback to drive product and business improvements.
    • Experience with performance metrics, reporting, and strategic decision-making.

  • Leadership & Collaboration

    • Excellent leadership, team management, and interpersonal skills.
    • Strong ability to collaborate across product, tech, marketing, and operations teams.

  • Communication & Adaptability

    • Strong verbal and written communication skills in both Bahasa Indonesia and English.
    • Ability to thrive in a fast-paced, evolving environment and manage multiple priorities.
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